In a pilot with a family jeweller in Laval. Not for sale yet.
Store credit
Give store credit for a return, spend it later, and how it is released.
When a return is given as store credit, the amount is kept for that client and can be spent on a later sale.
Credit is never edited. When it is spent or released, that is recorded once, with who and when.
The client’s page shows their credit and its history. See A client’s history.